Privacy Policy

Last Updated: June 2, 2025

1. Introduction

Prime IPTV Plan ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IPTV streaming services, website, applications, and any related content or features (collectively, the "Service"). Please read this policy carefully. By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

2.1. Personal Data

Personally identifiable information, such as your name, email address, postal address, phone number, and payment information (e.g., credit card details, billing address) that you voluntarily give to us when you register for the Service or when you choose to participate in various activities related to the Service.

2.2. Usage Data

Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, device information, viewing history, content preferences, and the pages you have viewed directly before and after accessing the Service.

2.3. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Service to help customize the Service and improve your experience. You can control the use of cookies at the individual browser level.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your account.
  • Process your payments and subscriptions.
  • Provide, operate, and maintain our Service.
  • Improve, personalize, and expand our Service.
  • Understand and analyze how you use our Service.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (with your consent, where required).
  • Send you emails and push notifications.
  • Find and prevent fraud and ensure the security of our Service.
  • Comply with legal obligations.

4. How We Share Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3. Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.4. With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us using the contact information provided below.

8. Children's Privacy

Our Service is not intended for use by children under the age of 18 (or the age of legal majority in your jurisdiction). We do not knowingly collect personally identifiable information from children under this age. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:privacy@primeiptvplan.com (or support@primeiptvplan.com if preferred)

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